Shipping & Delivery

We process all orders within 1–3 business days.

Once your order has been shipped, you'll receive a confirmation email with your tracking details.

Estimated Delivery Times

• Indonesia: 2–5 business days

• International: 5–12 business days

Please note that delivery times are estimates only and may vary due to customs processing, carrier delays, public holidays, or peak shipping periods.

International Orders

International customers are responsible for any applicable customs duties, import taxes, VAT, brokerage fees, or other charges required by their destination country. These fees are not included in your order total or shipping cost and must be paid by the customer upon delivery, where applicable.

GLOA HAUS is not responsible for delays caused by customs clearance or for orders returned due to unpaid customs fees or incorrect shipping information provided by the customer.

If you have any questions about your order, please contact us at hello@gloahaus.com.